• Software
    • Retail Solutions
      Retail Solutions

      Secure cash automation solutions for retailers which reduce the cost of handling cash and improve operational efficiency.

      Retail Cash Handling | Gunnebo
    • Cash Deposit
      Cash Deposit

      Smart safes for cash deposit save retailers time and money by cutting administration in the front and back office.

      cash deposit retail safedeposit d1k
    • Cash Recycling
      Cash Recycling

      Retail cash recycling solutions optimise your cash flow and keep cash circulating efficiently for smoother cash handling operations.

      Cash recycling for retail
    • Closed Cash Management
      Closed Cash Management

      Cash in on the benefits of SafePay, a truly closed cash management system which secures cash from checkout to back office.

      closed cash management. safepay
    • Self-Checkout
      Self-Checkout

      Facilitate cash payments at self-service checkouts by integrating SafePay note and coin recyclers into payment stations.

      Self-checkout-cash-handling-safepay
    • Bank Solutions
      Bank Solutions

      Reliable cash automation solutions which support bank branch transformation and cut the time staff spend working with cash.

      Cash handling in banks
    • Cash Recycling
      Cash Recycling

      Improve the customer experience and support bank branch transformation with teller cash recyclers.

      Bank cash recycling
    • Coin Coll Dispensers
      Coin Coll Dispensers

      Offer bank customers a time-saving service with fast and efficient automated coin roll dispensers for the bank lobby.

      Zillion coin roll dispensers
    • Sealbag Deposit
      Sealbag Deposit

      Provide bank customers with a secure, self-service sealbag deposit service available 24/7 in your bank lobby.

      SafebagDFX-smart. sealbag deposit systems bank
    • Cash Deposit as a Bank Service
      Cash Deposit as a Bank Service

      Stay connected with your retail clients and offer a smart safe solution for the back office.

      Cash deposit as a bank service
  • CIT
  • Service
    • Who We Are
      Who We Are

      Gunnebo Cash Management provides automated cash handling solutions, software and services for retailers, banks and CIT companies.

      About-16-9
    • What Our Customers Say
      What Our Customers Say

      Customers explain how automated cash handling solutions from Gunnebo have helped them reduce costs, improve efficiency and increase security.

      gunnebo cash management customer stories references
    • Sustainability
      Sustainability

      Gunnebo aims to build a sustainable and ethical business which minimises our impact on the planet.

      sustainability Gunnebo
    • Subscribe for Updates
      Subscribe for Updates

      Subscribe to our mailing list or blog and be among the first to hear about our new solutions, big events and input from our cash management experts.

      Subscribe for Updates
    • Get to Know Us
      Get to Know Us

      Read about our commitment to be experts in our field and how we got to where we are today.

      about Gunnebo Cash Management
    • Our Culture
      Our Culture

      Find out why Gunnebo Cash Management is an environment where you can thrive.

      Gunnebo Culture
    • Core Values
      Core Values

      Discover the fundamental characteristics which will make you a good fit for us.

      core value. Gunnebo cash management
    • Your Career With Us
      Your Career With Us

      Choose the field where you will make an impact within the company.

      career paths
    • Meet Our People
      Meet Our People

      Our people make our company what it is. Read some of their career stories and get to know the team.

      meet our people gunnebo cash management
    • Contact Us
      Contact Us

      We would love to help you make cash handling cheaper and more efficient. Get in touch with one of our experts today.

      Gunnebo cash management experts contact us
    • Contact Service
      Contact Service

      Expert cash management support and service from Gunnebo ensures that your automated cash handling systems run reliably and efficiently.

      Service-and-support-16-9
    • Subscribe for Updates
      Subscribe for Updates

      Subscribe to our mailing list or blog and be among the first to hear about our new solutions, big events and input from our cash management experts.

      Subscribe for Updates
  • Insights
    • Cash Deposit
      Cash Deposit

      Smart safes for cash deposit save retailers time and money by cutting administration in the front and back office.

      Cash-handling-retail-Cash-deposit-16-9
    • Cash Recycling
      Cash Recycling

      Retail cash recycling solutions optimise your cash flow and keep cash circulating efficiently for smoother cash handling operations.

      Cash-recycling-retail-16-9
    • Closed Cash Management
      Closed Cash Management

      Cash in on the benefits of SafePay, a truly closed cash management system which secures cash from checkout to back office.

      closedcashmanagement-safepay-16-9
    • Supermarkets and Grocery Stores
      Supermarkets and Grocery Stores

      Reduce the cost of handling cash and make your supermarket and grocery store a safer place to work and shop with automated cash management solutions.

      CR2-InSitu-supermarket-16-9
    • Convenience Stores
      Convenience Stores

      Prevent robberies and reduce shrinkage by making your convenience store a safer place to work and shop with secure cash handling.

      Cash-handling-Convenience-store-16-9
    • Quick-Serve Restaurants
      Quick-Serve Restaurants

      Accept cash transactions and maintain hygiene standards by eliminating staff interaction with notes and coins altogether.

      Quick-Serve Restaurants cash handling
    • Gas Stations
      Gas Stations

      Reduce robberies and make your gas station safer for staff and customers with secure cash management solutions.

      Cash-handling-gas-petrol-stations-16-9
    • Hotels
      Hotels

      Reduce the cost of handling cash in hotels and give staff more time to focus on customer service.

      Cash-handling-hotels-reception-16-9
    • Big-Box Stores
      Big-Box Stores

      Cash automation reduces the cost of handling cash for big-box retailers such as DIY centres, hypermarkets, furniture stores and other large outlets.

      cash handling for big-box stores
    • Transportation Industry
      Transportation Industry

      Optimise cash handling processes with secure and efficient cash deposit and recycling solutions.

      cash handling for cruise ships
    • Leisure and Entertainment Venues
      Leisure and Entertainment Venues

      Improve the efficiency of your cash processes by removing the burden of counting, recounting, validating, reconciling and reporting cash takings.

      cash_handling_leisure_entertainment_venues
    • Pharmacies
      Pharmacies

      Cut the time spent counting cash and make cash management a faster, safer process for your pharmacy.

      Cash-handling-Pharmacies-16-9
  • What Our Customers Say
Customer
Netto
Location
Denmark, Sweden and Germany
Solution Required
Closed Cash Management

Creating a Secure and Efficient Cash Management System with a Proven ROI

“The software is helping store managers forecast cash levels and align with CIT companies.”

Background

Netto is a Danish discount supermarket which operates over 1,200 stores across Denmark, Germany and Poland. The first Netto store was opened in Copenhagen in 1981 and today the brand can be found in more than 500 Danish locations. The Netto concept is to offer customers the best possible groceries at the lowest possible price.

Netto supermarket cash management customer case

Challenge

Netto wanted a cash management solution which would reduce shrinkage at its stores in Denmark. With robbery one of the major causes of cash losses, particularly in neighbourhoods with higher crime rates, Netto also wanted to increase security for the wellbeing of both staff and customers.

Furthermore, the supermarket chain was finding that placing the responsibility for managing cash on the shoulders of young, inexperienced cashiers was leading to frequent counting errors and costly cash differences. So a solution was required which would remove this burden from staff.

“At Netto we no longer have to worry about cash differences and counterfeit notes as SafePay counts and authenticates cash automatically.”

Solution

Starting with a pilot in 2007, Netto chose SafePay, Gunnebo's closed cash management system.
With SafePay, cash is unexposed inside the supermarket – it is kept locked away from the point of payment until it has been collected by a CIT service and taken to a cash-counting centre.

SafePay also counts, authenticates and registers notes and coins as they are paid into the system which means automatic reconciliation at the end of the day.

Following the pilot, Netto made SafePay a centrally recommended solution for all of its stores in Denmark and since then, has been rolling out installation across the country. SafePay had also been rolled out in Sweden (where Netto has since been bought up by COOP).

“The success of SafePay can easily be replicated across other stores, not just in Denmark but internationally.”

Benefits
SafePay has reduced shrinkage and eliminated cash counting errors for Netto which has led to an increase in income at stores where the cash management solution has been installed.

“With SafePay we spend far less time training our employees on how to operate the checkout which means everybody can now work in a much more efficient way.”

As a closed system, SafePay has also become a selling point when attracting new staff. Workers feel far more secure working at a supermarket where cash is protected from robbery and since they do not have access to cash, they are no longer put at risk. This has not only helped Netto with recruitment but also with staff retention.

“It is really important that we create a safe environment for our customers and staff – and SafePay has provided this for us.”

Furthermore, having removed the necessity for manual cash counting, SafePay is saving Netto’s cashiers considerable time. Cash administration in the front and back office is minimal and managers have better cash flow visibility via Gunnebo's Monitoring software.
The software is also helping store managers forecast cash levels and align with CIT companies to arrange better collection times with dynamic pick-ups rather than fixed schedules.

In addition, SafePay has shown itself to be a system Netto can rely on with an uptime of over 99%. Most operational issues are quickly solved either by a specialist technician, either through remote management or an on-site visit.

Finally, taking into account figures from the roughly 400 stores where SafePay has been installed to date, Netto has recorded an average return on investment of 1.8 years. This proven ROI is a large reason why the retailer is continuing to roll out SafePay in the rest of its Danish locations and has also expanded the concept to Germany.

 

"SafePay has not only improved security and made our store a safer place to work and shop, but it has also delivered us savings through smarter, quicker cash processing"

More Customer Stories

  • Hilton Hotel Zürich Cost reductions through cash management How automated cash handling delivered savings for the Hilton Airport Hotel in Zürich Read full story
  • Intermarché Swift and secure payment of cash How closed cash handling helped the Intermarché Tournai supermarket improve both productivity and security Read full story
  • Spisestuerne, CBS Automated cash management How the canteen service at the Copenhagen Business School reduced cash differences to zero Read full story