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      Secure cash automation solutions for retailers which reduce the cost of handling cash and improve operational efficiency.

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      Retail cash recycling solutions optimise your cash flow and keep cash circulating efficiently for smoother cash handling operations..

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      Gunnebo Cash Management provides automated cash handling solutions, software and services for retailers, banks and CIT companies.

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      Customers explain how automated cash handling solutions from Gunnebo have helped them reduce costs, improve efficiency and increase security.

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    • Cash Deposit
      Cash Deposit

      Smart safes for cash deposit save retailers time and money by cutting administration in the front and back office.

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    • Cash Recycling
      Cash Recycling

      Retail cash recycling solutions optimise your cash flow and keep cash circulating efficiently for smoother cash handling operations.

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    • Closed Cash Management
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      Cash in on the benefits of SafePay, a truly closed cash management system which secures cash from checkout to back office.

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      Accept cash transactions and maintain hygiene standards by eliminating staff interaction with notes and coins altogether.

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  • What Our Customers Say
Customer
Wenty Leagues
Location
Australia
Solution Required
Cash Recycling
Product Used
Gunnebo SafeRecycling RS8 and R8

Cash Handling Processes Made Faster, Safer and More Accurate

An ongoing relationship with customers is key to delivering lifetime value to them.”

 

 

Background

Wenty Leagues, located in Wentworthville NSW, Australia, is a large-scale entertainment venue which houses multiple restaurants, bars, gaming facilities and event spaces. In 2020, the club had 70,000 registered members making over 1.4 million visits a year.

 

Challenge

With a high influx of cash coming into the business every day which was being managed largely manually, Wenty Leagues was subject to a cash handling procedure which was both time-consuming and unsafe. In conjunction with a large refurbishment of its site, Wenty wanted to make its cash processes more efficient, more secure and more accurate.

"We handle large volumes of cash with many daily transactions right across our business so therefore it’s important for us to secure our money", says Stuart Jamieson, Chief Operations Officer at Wenty Leagues. "Operational efficiencies are really important here – it’s key to the business and also a key part of my role."

wenty leagues australia cash handling.

Solution

In partnership with Gunnebo Cash Management, Wenty Leagues now has a series of RS8 and R8 cash recyclers installed in the back office which they use to manage the cash flow of their slot machines and to stock the change desk. They also use cash recyclers at their tills.

The RS8 cash recyclers have a capacity of 16,400 notes and 27,000 coins in Australian currency, with a counting speed of 10 notes per second and 12 coins per second. The speed and accuracy that these machines provide allow Wenty Leagues to reconcile and balance takings in a fraction of the time that manual processes previously took to perform.

 

State-of-the-Art Cash Monitoring Software

All cash handling units are integrated with Gunnebo’s cash monitoring software – a web-based platform designed to manage and control cash processes. This software provides Wenty Leagues with features such as real-time reporting, auditing trails, a complete overview of the cash cycle, remote access, same-day cash-back, CIT integration and cash management optimisation.

Gunnebo Cash Management has developed this platform over time together with Wenty Leagues’ operational team to suit the business’ specific needs.


It's a very malleable system…which fits what the customer requires.”


"We like to understand how the technology is delivering value to them, how their business is changing over time and how we might need to tweak things, be that through the hardware, the software or the services we offer,” adds Michael Brookes, who runs the Gunnebo Cash Management business in Australia and New Zealand.

wenty leagues australia. cash handling. Recycling RS8

 

Benefits
Through the implementation of Gunnebo Cash Recyclers, Wenty Leagues is saving many hours on reconciliation and balancing, with clearance process times having been cut in half. Real-time reporting and tracking functions eliminate cash differences which also reduces the time spent on back-office administration. And with cash now stored in a certified safe, the risk of theft and losses have been reduced.

"We are able to have such confidence in the money that's put through those machines and that the figures are accurate, explains Kathie Bell, Finance Administrator & Strongroom Supervisor, Wenty Leagues. "If I have an issue, I can go back of house and check."

"To have these reports available to me, the visibility that I can tap into anything – it's so easy for me to do that. It's not piles and piles of paperwork – it gives me the tools to assist the patrons and the staff. That makes my life so much simpler."


The Result of a Long-Term Relationship

"Wenty Leagues have had a relationship with Gunnebo since 2015"; explains COO, Stuart Jamieson. "That’s a relationship we’re really proud of and looking forward to growing over time and into the future."

Gunnebo believes it’s equally important not just to have the technology in place, but to understand the change process that needs to happen as a result of that technology being implemented. That is why an ongoing relationship with customers is key to delivering lifetime value to them.

More Customer Stories

  • Hilton Hotel Zürich Cost reductions through cash management How automated cash handling delivered savings for the Hilton Airport Hotel in Zürich Read full story
  • KEMBA Credit Union Improved customer experience with cash recycling How KEMBA used a cash management solution to deliver cost reductions, better service and greater efficiency Read full story
  • Spisestuerne, CBS Automated cash management How the canteen service at the Copenhagen Business School reduced cash differences to zero Read full story